VPN (Virtual Private Network) services are extremely popular nowadays. Simply put, a VPN encrypts your information and keeps it safe while using the internet. While many companies offer this service, it’s wise to set clear research criteria. The same advice applies whether you want to utilize a VPN for personal use or integrate it to a business VPS server. Before picking a VPN host, consider these 5 features.
Compatible Devices and OSs
First, learn about the device compatibility that the VPN hosts offer. Not all products work with various OSs (operating systems) or have browser extensions. For instance, if you use macOS and iOS for Apple products, make sure your potential host offers VPN for those systems. The same applies to Windows and Android device owners.
VPN hides your IP address, so you can access websites that might not be available in your region. If you want to approach certain content, learn in what areas it is available. After that, you can research if your preferred VPN provider has servers in those regions. Remember, servers’ locations can also affect your privacy and internet speed.
Type of Encryption
Encryption is essential for safe VPN usage. As the name implies, it hides your information so that unauthorized members can’t access it. You or your IT team should discuss different types of encryptions (e.g., symmetric key or public key encryptions) and learn how the potential VPN hosts deal with them. This way, you can objectively evaluate if your bank details, personal or business information, and other matters will stay hidden.
A good VPN service stands out with a user-friendly interface. Users without excellent technical knowledge should clearly understand the fundamental management of the VPN application. Needless to say, customer-oriented hosts explain each tool and specify how it works. Seems like a friendly interface must go along with professional communication.
Efficient Customer Support
Most of the questions will likely arise while using the VPN as with any other service. Especially if users lack technical knowledge or there’s no IT team. Therefore, check out the provider’s customer support system. See if it is available 24/7 and assess the communication channels (chat, email, calling, or all mentioned ones). Customer service reveals a lot about the company’s professionalism in general.
Even though there are many VPN services, not all may work for you. By looking into device compatibility, servers’ locations, encryption, user interface, and customer support, you should be able to critically assess the potential hosts. Seek more than standard service – look for smooth communication and extra perks (different IPs, helpful add-ons, etc.). As a good VPN is becoming more and more critical in today’s internet culture, don’t hesitate to ask questions.